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Privacy Policy

This is Heritage Parts's online privacy policy ('Policy'). This Policy applies only to activities Heritage Parts engages in on its website (the 'Site') and does not apply to Heritage Parts activities that are 'offline' or unrelated to the website. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Collection of your Personal Information

Heritage Parts collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Heritage Parts also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your computer hardware and software that is automatically collected by Heritage Parts. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Heritage Parts for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Heritage Parts website.

Username and Passwords

Upon registration, you will receive a username and password. Each user is solely responsible for ensuring that only authorized representatives of the party to whom it is assigned utilize the password. Heritage Parts does not monitor, and has no responsibility associated with any loss, claim or other liability that may arise from, the unauthorized use of any password. If a password is lost or stolen, or in the possession of a person not authorized to use it, it is your responsibility to notify Heritage Parts of such occurrence so that the password can be deactivated and if requested a new one assigned. Heritage Parts shall endeavor to complete all password deactivation requests within 24 hours of their receipt in writing from an authorized customer representative.

Links to Other Sites

Heritage Parts encourages you to review the privacy statements of websites you choose to link to from our site so you can understand how those websites collect, use and share your information. Heritage Parts is not responsible for the privacy statements or other content on websites outside of the Heritage Parts' and our family of Heritage Foodservice Group websites.

Use of your Personal Information

Heritage Parts collects and uses your personal information to operate our website and deliver the services you have requested. Heritage Parts also uses your personally identifiable information to inform you of other products or services available from Heritage Parts and its affiliates. Heritage Parts may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. In addition, Heritage Parts may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

Other than stated above, Heritage Parts does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. All such third parties are prohibited from using your personal information except to provide the above stated services to Heritage Parts, and they are required to maintain the confidentiality of this information.

Heritage Parts keeps track of the websites and pages our customers visit within the Heritage Parts website, in order to determine which of our services are the most popular. This data is used to deliver customized content and advertising within Heritage Parts to customers whose behavior indicates that they are interested in a particular subject area.

The Heritage Parts website will also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Heritage Parts or the site; (b) protect and defend the rights or property of Heritage Parts; and, (c) act under exigent circumstances to protect the personal safety of users of Heritage Parts, or the public.

Use of Cookies

The Heritage Parts website uses 'cookies' to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Heritage Parts pages, or register with Heritage Parts site or services, a cookie helps Heritage Parts to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Heritage Parts website, the information you previously provided can be retrieved, so you can easily use the Heritage Parts features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Heritage Parts' services or websites you visit.

Mergers and Acquisitions

Your personal identifiable information may be provided to a party if we file for bankruptcy, or there is a transfer of the assets or ownership of Heritage Parts in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

Security of your Personal Information

Heritage Parts takes reasonable steps to secure your personal information from unauthorized access, use or disclosure. This includes taking reasonable steps to secure the personally identifiable information you provide on computer servers in a controlled, reasonably secure environment. When personal information (such as a credit card number) is transmitted to other websites, the Secure Socket Layer (SSLA Secured 128 Bit) protocol is used.

Changes to this Policy

We reserve the right to modify or change this privacy policy at any time, simply by posting such changes on the site. Any such change, update, or modification will be effective immediately upon posting. For questions regarding our privacy policy, please contact us at

Contact Information

Heritage Parts welcomes your comments regarding this Privacy Policy. If you believe that Heritage Parts has not adhered to this Statement, please contact our corporate office at We value your business and your trust.