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Why Heritage

The Heritage Value

We get to know our customers, and our customers know that they can ask us to find any OEM part from any manufacturer Our Customer Service Representatives are industry experts happy to answer your questions and track down tricky components. Whatever you need, we provide it, and we take full responsibility for your orders. If something isn't correct, we make it right. Pure and simple. No hassle. No hesitation. We make sure that doing business with Heritage means getting unsurpassed service, information, and personal attention.

Our Team

  • Heather Carpenter

    Customer Service Manager, Institutions Segment

    Tiffany Helton

    Customer Service Manager, Service Segment

    Chris Sperry

    SVP of Operations

    Michelle Miller

    Corporate Controller

    Lance Gordon

    Product Content Team Leader

    Steven Suddarth

    ECommerce Manager

    Cameron Holt

    ECommerce Engineer

  • Jeff Helton

    Distribution Center Director

    Jason Carpenter

    Customer Service Manager, Chains/Canada/International Segment

    Mike Sajdak

    Chief Information Officer & SVP

    Missy Schultz

    Accounting Manager

    Mac Routen

    Institutional Markets & SVP

    Brad Schaefer

    Distribution Center Manager

    Heather Civiletto

    Customer Service Group Manager, Service Segment

  • Roger Jorgensen

    Chief Financial Officer & SVP

    Tom Szafranski

    EVP Commerical Business Development

    Kelly Biddle

    Customer Service Group Manager, Institutions Segment

    Doug Kemerly

    Purchasing Manager

    Tari Kovets

    Customer Service Group Manager, Institutions Segment

    Alison Moyers

    Warranty Manager

    Shelley Sliger

    Human Resources Manager

  • Chuck Maddox

    Director of Business Development, Chain Segment

    Bryan Librandi

    SVP eCommerce & Strategic Marketing

    John McDonough

    President/CEO

    Sabrina Lytle

    Inside Business Development Manager

    Mark Waterson

    Facilities Director

    Kyle Schroeder

    ECommerce Platform Manager

Need to find a part? Call 800-458-5593
Mon-Fri: 7:30AM - 8PM ET | Sat: 8AM - 3PM ET