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100% OEM Parts for Every Commercial Kitchen. Shop Online and Parts Ship Today! Call us at 1-800- 458-5593

Why Heritage

We're Hands On and We're Here for You

We know you can get parts from many places. But we’re not just any place. We’re different. We’re about working with you to get you exactly what you need, with unmatched accuracy and expertise. We’re your hands on parts heroes and we’re here for you.

We get to know you, and that means our customers know that they can ask us to find any OEM part from any manufacturer.  It’s why we’re here. Our Heritage team experts are obsessive about service and always ready to answer questions, track down tricky components and help you shine. Whatever you need, we provide it. If something isn't correct, we make it right. No hassle. No hesitation. Just hands on help.

Doing business with Heritage means expert service, personalized information, and 100% Genuine OEM attention.

 

Genuine OEM parts

From over 800 OEM partners

 
 

Dedicated

Customer Care

Personal service and expert parts identification

24/7

Online Store

Order parts any time at the click of a button

 
 

Accurate

Parts Identification

99% correct parts identification

Largest

In-stock Inventory

Shipping from 10 distribution centers across North America

 

Same-day Shipping

Order in-stock parts by 8 PM EST and have it tomorrow

 
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We are Heritage Parts. Our purpose is to be the most trusted, customer focused-OEM parts provider in the world. Our mission is to provide the highest quality customer care in the foodservice industry, working hard to build lasting relationships and provide the answers our customers count on.

How do we deliver? We mix hands on can-do with time tested know-how. Our experts rely on proven team experience and knowledge, our vast inventory, and innovative digital solutions built from what our customers tell us they need to succeed.

Proven experience and expertise + the deepest inventory + customer-driven innovation.
It’s a simple formula, but it’s ours. And it works.

WE ARE HERITAGE PARTS

WE'RE YOUR HANDS ON PARTS HEROES AND WE ALWAYS DELIVER

Our Team

  • Heather Carpenter

    Customer Service Manager

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    Tiffany Helton

    Customer Service Manager

    Larry Colestock2.jpg

    Larry Colestock

    Chief Operating Officer

    Holly Jacobs.jpg

    Holly Jacobs

    Corporate Controller

    Steve Follis.jpg

    Steve Follis

    Director of Continued Improvement

    Steve Suddarth.jpg

    Steven Suddarth

    ECommerce Manager

    Cameron Holt.jpg

    Cameron Holt

    ECommerce Engineer

    Ela Davis.jpg

    Ela Davis

    Customer Service Group Manager

  • Jeff Helton.jpg

    Jeff Helton

    Distribution Center Director

    Jason Carpenter.jpg

    Jason Carpenter

    Customer Service Manager

    Mike Sajdak.jpg

    Mike Sajdak

    Chief Information Officer & SVP

    Missy Schultz.jpg

    Missy Schultz

    Accounting Manager

    Mac Routen.jpg

    Mac Routen

    Institutional Markets & SVP

    Brad Schaefer.jpg

    Brad Schaefer

    Distribution Center Manager

    Heather Civiletto.jpg

    Heather Civiletto

    Customer Service Group Manager

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    Keith Raymond

    Director, OEM Relations & Business Development

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    Roger Jorgensen

    Chief Financial Officer & SVP

    Tom Szafranski.jpg

    Tom Szafranski

    EVP Commercial Business Development

    Kelly Biddle.jpg

    Kelly Biddle

    Customer Service Group Manager

    Doug Kemerly.jpg

    Doug Kemerly

    Director of Purchasing & Inventory Management 

    Tari Kovets.jpg

    Tari Kovets

    Customer Service Group Manager

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    Alison Moyers

    Warranty Manager

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    Shelley Sliger

    Director of Human Resources

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    Chuck Maddox

    Director of Business Development, Chain Segment

    Renee Dillon.jpg

    Renee Dillon

    Credit and Collections Manager

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    John McDonough

    President/CEO

    Sabrina Lytle.jpg

    Sabrina Lytle

    Inside Business Development Manager

    Mark Waterson.jpg

    Mark Waterson

    Facilities Director

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    Kyle Schroeder

    ECommerce Platform Manager

    Robin Winans.jpg

    Robin Winans

    Executive Assistant and Training Coordinator